Stair Renovation Woensel attaches great importance to protecting your personal data. In this privacy statement, we explain which personal data we collect, why we use this data and how we handle it.
1. Who is responsible for your data?
Stair Renovation Woensel is responsible for processing personal data as described in this privacy statement.
Stair renovation Woensel
Chamber of Commerce number: 63883260
Email address info@traprenovatiewoensel.nl
Telefoon: 06-336 084 81
Website: traprenovatiewoensel.nl
2. Which personal data do we process?
We may process the following personal data:
- name;
- email address;
- phone number;
- address and place of residence details when needed for an appointment or assignment;
- information you provide yourself via our contact form, by email or by telephone;
- data you enter in our price estimate calculator;
- information about your staircase and the renovation options you selected;
- information required for quotes, assignments, invoices and payments;
- technical data about use of our website, insofar as you consent to analytical cookies.
The telephone number in our online price estimate calculator is optional.
3. What do we use your personal data for?
We use your personal data for the following purposes:
- to contact you in response to a request;
- to send you a price estimate or quote;
- to schedule appointments;
- to carry out a staircase renovation or other agreed work;
- to answer questions;
- to manage our administration and invoicing;
- to comply with legal obligations;
- to analyse and improve use of our website after you have given consent.
When you request a price estimate via our calculator, we use the email address you entered to send the calculation to you. If you voluntarily enter a telephone number, we may use it to contact you about your request.
4. On what legal basis do we process personal data?
Depending on the situation, we process personal data because:
- this is necessary to handle your request or perform an agreement with you;
- we must comply with a legal obligation, for example for our administration;
- we have a legitimate interest, for example to answer a question you asked or to follow up on a request;
- you have given consent, for example for analytical cookies.
When processing is based on consent, you can withdraw that consent at any time.
5. Price estimate calculator
On our website, you can calculate an indicative price for a staircase renovation yourself.
If you choose to receive this calculation by email, we ask for your email address. You can also voluntarily provide your telephone number.
The information entered is used to:
- send the price estimate to you;
- process your request administratively;
- contact you about your request if necessary.
The calculation on the website is a price estimate and not a final quote. For a final quote, we may check the staircase, number of treads, dimensions and selected options.
6. Contact form, email and telephone
When you contact us via the contact form, by email or by telephone, we use the information you provide solely to handle your question or request and, where necessary, to contact you again.
7. How long do we keep your data?
We do not keep personal data longer than necessary for the purpose for which it was collected.
Contact and quote requests that do not result in an assignment are deleted when they are no longer needed to handle or follow up the request.
Data that forms part of our financial or tax administration is retained for as long as we are legally required to keep it. In the Netherlands, important administrative records are generally subject to a tax retention period of 7 years.
8. Cookies and Google Analytics
Our website uses functional cookies that are necessary for the website to work properly.
We may also use Google Analytics to gain insight into the use of our website.
Analytical cookies are only placed after you have given consent through our cookie notice. If you refuse analytical cookies, they remain disabled.
You can change a previous choice by deleting cookies and local website data in your browser and then making a new choice.
9. Sharing personal data with third parties
We do not sell your personal data to third parties.
We may share personal data with parties that are necessary for our business operations, for example:
- our website and hosting provider;
- our email provider;
- suppliers of software we use;
- our accountant or administrative service provider;
- Google when you consent to Google Analytics.
Where necessary, we make agreements with parties that process personal data on our behalf about the careful and secure processing of this data.
We only share personal data when this is necessary or when we are legally required to do so.
10. Security
We take appropriate technical and organisational measures to protect personal data against loss, unauthorised access, misuse or unwanted disclosure.
11. Your privacy rights
Under the GDPR, you have various rights regarding your personal data.
You can ask us, among other things, for:
- access to your personal data;
- correction of incorrect data;
- deletion of your personal data;
- restriction of processing;
- transfer of your data;
- objection to certain processing activities;
- withdrawal of previously given consent.
Would you like to exercise one of these rights? Please contact us via:
We may ask you for additional information when this is necessary to verify your identity.
12. Filing a complaint
Do you have a complaint about the way we handle your personal data? Please contact us first so that we can try to resolve the issue.
You also have the right to file a complaint with the Dutch Data Protection Authority.
13. Changes
We may amend this privacy statement when our website, services or legislation changes.
The most current version is always available on our website.
Last updated: September 2026